Worry-Free WordPress Care & Maintenance

Why have a care plan?

A website care plan frees up your time to run your business, not worry about your website.

Think about it this way – you rely on your car and unless you are a mechanic you aren’t going to do the maintenance yourself. Your business relies on its website and unless you are a web developer you shouldn’t be trying to do everything yourself.

Many of our clients have told us maintenance plans have saved them hours a month as well as provided a lot of peace of mind.

What is a care plan?

A maintenance plan for your website is a business investment. Much like hiring a maintenance firm for an apartment building.

WordPress care plans include backing up your website to secure off-site storage, scanning your website for security issues, and taking care when updating your site that it doesn’t suddenly go down.

They also include uptime monitoring, so that if your site does go offline it can be taken care of without you ever lifting a finger.

Doesn’t my hosting company handle it?

Your hosting company is responsible for providing and maintaining servers. Server issue taking down every site on the server? They solve that. That’s it.

Hosting companies are not responsible for your website and don’t know when just your site goes down.

A lot of the managed hosting companies make it sound like everything is taken care of — but it’s not. If there’s an issue they may help you diagnose, but solving it is your responsibility.

“Gen did an amazing job on my website, and helped me with great advice along with way. Her skills are very strong, and she recommended changes to my site that will keep it running better. She was extremely patient & helpful, and she has definitely motivated me to keep my site updated & maintained! I’m so happy with the final project & I can’t thank her enough! Gen is the best!” – Pam G

Maintenance Plan Options:

Below are our standard options, if you have more than 10 sites and want to discuss creating a custom plan for all of them, contact us.

Lite
Maintenance

$30/month

Uptime monitoring @ 5 min

Daily Backups

Security Setup

Daily Security Scans

Monthly WordPress Updates

Monthly Comment Spam Cleanout

Monthly Database Optimization

Monthly Report

Standard
Maintenance

$60/month

Uptime monitoring @ 5 min

Daily Backups

Security Setup

Daily Security Scans

Weekly WordPress Updates

Weekly Comment Spam Cleanout

Weekly Database Optimization

Monthly Report

Monthly Security Audits

Quarterly 404 Checks & Fixes

Quarterly Domain Reputation Checks

WooCommerce
Maintenance

$110/month

Uptime monitoring @ 1 min

4x Daily Backups

Security Setup

Daily Security Scans

Weekly WordPress Updates

Weekly Comment Spam Cleanout

Weekly Database Optimization

Monthly Report

Monthly Security Audits

Quarterly 404 Checks & Fixes

Quarterly Domain Reputation Checks

Staging Site for WooCommerce updates

Speed Testing & Tweaks

Ultimate
Maintenance

$240/month

Uptime monitoring @ 1 min

4x Daily Backups

Security Setup

Daily Security Scans

Weekly WordPress Updates

Weekly Comment Spam Cleanout

Weekly Database Optimization

Weekly Report

Monthly Security Audits

Quarterly 404 Checks & Fixes

Quarterly Domain Reputation Checks

Staging Site for WooCommerce updates

Speed Testing & Tweaks

Unlimited minor WordPress edits

More Information About the Maintenance Care Plan Levels

Lite Plan: Our lite plan is designed for simpler websites whose owners want peace of mind. This is a great choice if your site is mostly informational or a blog and you won’t be asking for regular modifications to it.

The lite plan is only available for websites which do not have extended functionality (eCommerce, membership, forums, custom themes, custom plugins etc).

Standard Plan: Our standard plan is designed for most businesses. This is a great choice for most business websites. WooCommerce sites are allowed on this plan, however, you must understand that staging sites will NOT be used test updates.

WooCommerce Plan: Our WooCommerce plan is designed for WordPress sites with WooCommerce. With it you get WooCommerce updates done and tested on a staging site before deploying them to your live site. This plan does require that your hosting supports staging sites.

Ultimate Plan: This plan is for the business that wants it all. You get a staging site used for testing WooCommerce updates, and unlimited minor edits.

Minor edits are many of the things done routinely on a WordPress site. Adding a blog post (you provide the content and any images already sized), editing a product, getting help with a glitch, changing an image, editing an existing page, adding some new content, etc.

Minor edits are NOT “build a page from this new PSD” or “design my blog” or “jazz up my page”. Minor edits are small tasks that have a very clear definition of done.

Also, minor edits are limited to your WordPress site, so they don’t include Photoshop work, email, newsletters, or anything that isn’t your WordPress site. Edits are normally done in 1-2 business days.

Is anything else included?

Yes!

In addition to the services above, several premium plugins are included:

  • iThemes Security Pro (worth $80/year)
  • Standard plan and above includes WPMU full suite of Pro plugins available to you (worth $49/month)
  • User feedback tool – if you’d like to get quick feedback from your website visitors or you’d like to request regular updates quickly & easily right from your website, we’ll add the Userback feedback tool (it can be set up to allow regular visitors to see it or only logged in users)

Got more questions about maintenance plans?

Want to sign up for a maintenance plan, but have a few a questions first? You can schedule a call to discuss them!

What if I want more than just maintenance?

Many of our clients don’t want the hassle or headache of making content changes to their site or want routine work related to their website.

We give our clients three options:

  • The ultimate plan comes with unlimited minor edits
  • You can add dedicated development hours to your monthly plan (these are not limited to minor edits and can involve everything from logo design to email help)
  • You can just pay hourly

Additional development time besides what is included in your plan is billed at the hourly rate of $60/hr and sent as separate invoice at the end of the month.

Frequently Asked Questions

Company XYZ is cheaper, why are you more expensive?

Company XYZ can offer cheaper rates because most of their work is off-loaded to people in countries where $5-10/hr is a livable wage.

Anphira only works with experienced professionals in the US.

For example, if you need a couple of blog posts added every month, we’d make sure that the same person added them every month, and the same person QA’d them every month. With Company XYZ, it would most likely be a different person doing it every time and there would be no QA process to review the work.

What about when I have questions about site?

When you have questions about your site just send us an email at info@anphira.com, a
few quick questions a month are covered in all plans. We try to reply to questions within 1 business day.

If you want to have a phone call and discuss your site, then you can use the phone call scheduler at our support page.

Am I locked into a contract?

With our monthly plans, you can cancel anytime. With discounted quarterly plans, we don’t offer refunds for unused portions of the term (so select monthly billing if you want flexibility).

Can I change my plan if my business needs change?

Of course! Just contact us and let us know what your updated needs are. We can make most plan changes effective immediately and apply your current account credit to the new plan.

Does it matter where my site is hosted?

We work with most Linux cPanel or Managed WordPress hosting companies. Some examples of companies we work with a lot: BluehostHostGatorGoDaddyWP EngineFlywheelKinsta, and SiteGround.

A couple of examples of hosting companies we don’t work with: Dreamhost, Web24, JaguarPC, and ReadyHosting.

Do you offer discounts?

We have discounts for quarterly billing. We also offer discounts if you have more than 5 WordPress sites that you want to be maintained.

What Payment do you accept?

We do most billing through invoices payable with a credit card or PayPal. This means that you get a lovely invoice sure to make your accountant very happy. If you need alternative billing, please contact us for special arrangements.

Is there a setup fee?

There is a $60 setup fee for all new maintenance plans unless we built the site or recently performed one-time maintenance on it. If your website is found to be severely out of date, in complete disarray, or hacked then this fee will be higher.