With coronavirus going on, a lot of businesses, individuals, and non-profits have been affected. So, we’ve got short appointments where you can ask all sorts of questions about your WordPress website. These are short, one time only appointments done via Zoom. So you can have your WordPress admin dashboard open and we can walk you through various steps.
Gen is like the miracle cure for your WordPress questions. What I thought would be a simple fix turned into her giving me clear instructions to add code to the backend of my site. She thinks quickly and knows how to solve challenges on her feet, and gave me great resources to use for other areas of my WordPress site that need attention. – Jessica
Consults are available for self-hosted WordPress sites (commonly called WordPress.org). NOT available for WordPress.com. You must have a full administrator login for the website and have full access to the website hosting (both files and database).
What can a WordPress website consult be used for?
Here are some common activities that folks use consults for:
30 minute consults
1 hour consults
Book a Consult
Have a quick question before booking? Fire off an email to firstname.lastname@example.org.
WordPress consults available
- To eligible for a non-profit free consult, you must be a 501(c)3 and not be one of the prohibited organizations in the FAQs section below.
- Non-Profits who meet eligibility criteria can receive ONE free half hour consult. If you’d like additional consults beyond that, you’ll have to pay. To take advantage of this, use the code ‘nonprofit’ when booking your half hour consult.
Individuals / Businesses
There are both half hour and one hour consults available. Pick whichever one you think is best. A lot of questions can be answered in a 30 minute consult. If you’d like some follow on work done after the consult, you can just purchase a block of hours.
Frequently Asked Questions
Yes it does. We don’t work with all hosting companies. Specifically any that we find to be a painful.
Some examples of companies we love working with: Cloudways, Flywheel, Kinsta, Siteground, WP Engine
Some companies we are ok working with: Bluehost, GoDaddy, most Linux cPanels.
Possibly. Depending on what you want to do, it could be downright painful depending on your theme/plugins. If it doubt, shoot me an email at email@example.com with a short question.
Live all businesses, we reserve the right to refuse to service. Specifically we do not work with religious groups or political groups. We also don’t work with individuals/organizations that promote only harm (ie: tobacco). We also reserve the right to look at your website and go “nope, we aren’t working with you”. If you book a slot and we decline it, then you will receive a refund.
If you fail to show up, and didn’t let us know in advance, then you get ONE change and ONE change only to reschedule. If you no show twice, you don’t get a refund.
If you cancel more than 24 hours in advance, you can request a refund. If you book with us and we can’t fulfill your request for a reason on our end, then you’ll receive a refund. Otherwise no refunds.
Performing operations on your WordPress dashboard comes with some risk. This is generally a low level risk, however, things can still go wrong. Make sure that you have full access to your hosting environment (including both files and database), and that you have backups in place. If you don’t have backups, you can choose to use your time slot to get backups setup.