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Author: Gen Herres

Gen Herres is a WordPress developer specializing in helping clients solve & prevent WordPress problems. She works with a wide range of website clients from multi-million dollar companies to solopreneurs, maintaining their WordPress sites with care plans, and helping them with website accessibility.

Web Accessibility Law Suit Trends

The latest trend in WordPress website accessibility is that websites are being sued in New York City for ADA violations. eCommerce sites are 4 times more likely to be sued than non-eCommerce. However, both are being sued with 100s of lawsuits filed per month. Below is information and an actual

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woman with disability using computer for work

What the Justice Department Web Accessibility Guidance Means

The Department of Justice recently released new web accessibility guidance for the Americans with Disabilities Act. The updated guidance was inspired by a large number of requests from the disability community for clarity on website accessibility laws. Unfortunately, this guidance was less clear than many had hoped for. Disclaimer: The

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WordPress Errors & Their Resolutions

So let’s be honest, one of the main draws of WordPress besides the low price is the freedom to do what you want to with your website. But like most things in life, freedom comes with responsibility. This blog post came out of a WordPress meetup that I was recently

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Easily Removing Extra Database Tables in WordPress

If you’ve gotten the notification from ManageWP that you have extra database tables in your WordPress install, here’s a quick and easy video on removing those extra database tables. Here’s what the notification would have looked like from ManageWP: Backups completed successfully. We have detected database tables we believe do

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Conquering Website Accessibility Risks: Business & Legal

Disclaimer: I’m not a lawyer. This isn’t legal advice. If you need legal advice for your website accessibility risk, you should consult a lawyer who specializes in it. Part 1: Your lost revenue risk In business, there are all sorts of risks involved when a customer has a bad experience.

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Accessible fonts: How to select the best fonts

Website accessibility is becoming and bigger and bigger topic on the internet, and for good reason.

Having your website accessible to everyone, regardless of their abilities, is just good business. But, website accessibility can also feel like attempting to slay a 12-headed hydra monster while wielding a penknife.

So, in this article, we are going to tackle one head of the hydra monster, and we’re going to give you a simple formula for doing it. Selecting your accessible fonts.

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Ultimate List of WooCommerce Questions You Need to Answer Before Building Your Online Store

The questions that you need to answer before you start building your online store.

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How to Transfer a Domain Between Registrars

In a previous article on registering domains I discussed domain registration & recommended domain registrars. Now I’ll cover how to transfer a domain from one registrar to another.

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How to use Wistia with Revolution Slider

Wistia has grown in a lot of popularity as a video hosting service with a lot of premium options, however, many WordPress plugins still don’t work well with it. The good news is, anywhere that you can put an HTML5 video with mp4 extension, you can put a Wistia video. All you have to know is how to generate the URL.

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How to fix “site experiencing technical difficulties” error

Thanks to the 5.2 updates to WordPress, the good old maintenance screen for WordPress is gone. Now we have “The site is experiencing technical difficulties.” screen. So what does it mean? Well, frequently, it means “wait 5 minutes”.

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How to Fix WordPress Mail

The Best Way to Fix WordPress Mail for Good

You’ve set up your WordPress site, there’s just one issue.

Your website can’t send mail.

This means your contact forms don’t work, new user emails don’t work, password reset requests can’t be sent. It’s not a good situation. The good news is, there’s a pretty simple fix.

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How to Easily Setup G Suite in 20 min

If you haven’t setup 3rd party email before, it can be a bit intimidating setting up G Suite the first time. I’m going to walk you through the info you need to gather in advance and then the setup process.

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How to build your privacy policy and stop breaking the law

Here’s something most people don’t know: if you don’t have a privacy policy on your website then you’re probably breaking the law and violating the terms of service of your analytics provider (like Google).

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Case Study: White label development for boutique investment house’s investor portal

A boutique investment house needed an easy way to get documents to and from their clients. They also needed this investor portal to be both easy for investors to use and easy for portal admins who didn’t have a lot of tech-savvy.

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Posted in Our Work, WordPress

Case Study: What one Agency discovered when they got their sites managed

Recently, we onboarded a new Agency into a maintenance plan for their client sites. The agency thought they had things under control and were quite surprised when they discovered the truth.

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How to Post an Announcement to Your Website in Under 5 Minutes

Lots of business websites need to post a quick announcement. Maybe you’re closing for a holiday, maybe a major storm is causing problems, or maybe you’ve got a limited time special to announce. Whatever the reason, we get a lot of requests to add a simple announcement to websites. So

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How to Securely Send Logins, Passwords & Files

We all know that we shouldn’t just send our logins, passwords and sensitive or large files in regular email. But while we know we shouldn’t, most people don’t know how to send these types of things safely & securely.

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Email Types & How to Actually Get Your Email Delivered

Maybe it’s happened to you, one day your email is working fine and the next it’s not. You didn’t do anything, so how did your website suddenly go from reliably sending email to not. I’m regularly asked this question. Trust me, I’d love to wave a magic wand and get

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What are registrars, hosts, nameservers, and DNS records?

This is a question that I get asked about all the time. What are registrars, hosts, nameservers, and DNS records? And more importantly, how do they actually affect me and my website?

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How to Select a Business Email Provider

You’ve selected and purchased a domain for your business, now it’s time to decide how your email will be powered. If you go out and search for “email provider” you’ll see tons of possibilities out there, but honestly very few of them are relevant to your business.

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