Maintenance Request Form

Please use this form to request a maintenance evaluation. We'll get back to you shortly!

I have additional sites that need maintenance too

What type of hosting do you have?

Which plan(s) are you interested in?

Lite MaintenanceStandard MaintenanceWooCommerce MaintenanceUltimate MaintenanceCustom Maintenance Plan for 10+ sites

Maintenance Plan Options:

Below are our standard options, if you have more than 10 sites and want to discuss creating a custom plan for all of them, contact us.

Lite
Maintenance

Uptime monitoring @ 5 min

Daily Backups

Security Setup

Daily Security Scans

Monthly WordPress Updates

Monthly Comment Spam Cleanout

Monthly Database Optimization

Monthly Report

Standard
Maintenance

Uptime monitoring @ 5 min

Daily Backups

Security Setup

Daily Security Scans

Weekly WordPress Updates

Weekly Comment Spam Cleanout

Weekly Database Optimization

Monthly Report

Monthly Security Audits

Quarterly 404 Checks & Fixes

Quarterly Domain Reputation Checks

WooCommerce
Maintenance

Uptime monitoring @ 1 min

4x Daily Backups

Security Setup

Daily Security Scans

Weekly WordPress Updates

Weekly Comment Spam Cleanout

Weekly Database Optimization

Monthly Report

Monthly Security Audits

Quarterly 404 Checks & Fixes

Quarterly Domain Reputation Checks

Staging Site for WooCommerce updates

Speed Testing & Tweaks

Ultimate
Maintenance

Uptime monitoring @ 1 min

4x Daily Backups

Security Setup

Daily Security Scans

Weekly WordPress Updates

Weekly Comment Spam Cleanout

Weekly Database Optimization

Weekly Report

Monthly Security Audits

Quarterly 404 Checks & Fixes

Quarterly Domain Reputation Checks

Staging Site for WooCommerce updates

Speed Testing & Tweaks

Unlimited minor WordPress edits

More Information About the Maintenance Care Plan Levels

Lite Plan: Our lite plan is designed for simpler websites whose owners want peace of mind. This is a great choice if your site is mostly informational or a blog and you won’t be asking for regular modifications to it.

The lite plan is only available for websites which do not have extended functionality (eCommerce, membership, forums, custom themes, custom plugins etc).

Standard Plan: Our standard plan is designed for most businesses. This is a great choice for most business websites. WooCommerce sites are allowed on this plan, however, you must understand that staging sites will NOT be used test updates.

WooCommerce Plan: Our WooCommerce plan is designed for WordPress sites with WooCommerce. With it you get WooCommerce updates done and tested on a staging site before deploying them to your live site. This plan does require that your hosting supports staging sites.

Ultimate Plan: This plan is for the business that wants it all. You get a staging site used for testing WooCommerce updates, and unlimited minor edits.

Minor edits are many of the things done routinely on a WordPress site. Adding a blog post (you provide the content and any images already sized), editing a product, getting help with a glitch, changing an image, editing an existing page, adding some new content, etc.

Minor edits are NOT “build a page from this new PSD” or “design my blog” or “jazz up my page”. Minor edits are small tasks that have a very clear definition of done.

Also, minor edits are limited to your WordPress site, so they don’t include Photoshop work, email, newsletters, or anything that isn’t your WordPress site. Edits are normally done in 1-2 business days.

Is anything else included?

Yes!

In addition to the services above, several premium plugins are included:

  • iThemes Security Pro (worth $80/year)
  • Standard plan and above includes WPMU full suite of Pro plugins available to you (worth $49/month)
  • User feedback tool – if you’d like to get quick feedback from your website visitors or you’d like to request regular updates quickly & easily right from your website, we’ll add the Userback feedback tool (it can be set up to allow regular visitors to see it or only logged in users)